Call. Relax. Enjoy

Experience Serenity, We've got the cleaning covered!
Products

We typically use conventional cleaners, but you can always ask us about our eco-friendly products we use as well.
Our Mission

"At Serenity Company, our mission is to foster a serene and peaceful environment for our customers, team members, and community. We are committed to delivering efficient and professional cleaning services for both our business and residential clients, while upholding values of kindness, grace, and community spirit."

Services

The Tranquility Clean (Standard Clean Package)

Experience our Tranquility Package with our thorough checklist. From your ceilings to floors we've got you covered. Click to view our full checklist.

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The Serenity Clean (Deep Clean Package)

Experience our Serenity Package that includes everything in our Tranquility Clean and more. This is perfect as a first time clean or Spring cleaning. Click to learn more and to view our checklist!

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The Move In/ Move out

Moving can be stressful, but Serenity Cleaning Company is here to help. Our expert team ensures your new or old home is spotless and ready for the next chapter. Our comprehensive move-in/move-out cleaning includes:

  • Thorough cleaning of all rooms
  • Deep cleaning of kitchens and bathrooms
  • Inside and outside cabinet cleaning
  • Baseboard, trim, and light fixture dusting
  • Window and mirror cleaning
  • Vacuuming and mopping of all floors
Let us handle the cleaning so you can focus on your move. Contact us today for a free quote!

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Office Cleaning

Experience the Serenity difference and let us create a cleaner, more serene workspace for you and your team. Call, text, or email to get started on your free walk-through and get your personalized cleaning made for your business needs. We service daily, weekly, bi-weekly, and monthly.

How does it work?

  • Call, Text, or Email

    We will make every effort to provide you with an estimate within 24 hours, excluding Sundays. Should our estimate meet your approval, we will then schedule a mandatory complimentary walk-through of the property.

  • Walk-Through

    This is an opportunity for us to review our cleaning checklists and address any specific areas of concern you may have. Please note that any add-on's must be requested during this walk-through, as they cannot be added on the day of the cleaning. We will also take this time to discuss our policies, terms, and conditions in detail. Following the walk-through, you will receive a guaranteed quote on the same day, once we return to our office. We typically charge a flat fee to ensure there are no unexpected surprises regarding pricing. When you approve the quote, we can then schedule your cleaning service based on the package you have selected. We look forward to the opportunity to transform your home into a serene and tranquil space for your relaxation and enjoyment.

  • Day of Cleaning

    We will inform you when our cleaners are on their way via phone call or text message. This would be an opportune time to tidy up any clutter or personal belongings. Please ensure that your home is prepared for our arrival, as outlined in your walk-through. Your presence during the cleaning session is optional.

Frequently Asked Questions

FAQs

Yes, absolutely! However, if you will not be home, please ensure they are safely confined to a room or another secure area. We cannot be held liable if they escape from the premises. For the safety of our team members and your pets, we kindly request that you keep them under your supervision if you are present during the cleaning. We value the well-being of all pets and want to ensure their safety throughout the process.

Certainly, it is your home! However, please note that anyone under the age of 18 must be supervised by a parent or guardian while we are present.

Absolutely! We are a licensed and bonded company. This ensures we are reputable, financially accountable, and our employees are background checked. It provides peace of mind for you and fosters trust in our services.

Absolutely! We understand that schedules change. To avoid cancellation fees, please notify us at least 48 hours in advance if you need to reschedule or cancel your cleaning service.

No, you don’t need to supply any cleaning supplies. We bring everything necessary for a thorough cleaning. However, if you prefer a specific brand or product we don’t usually carry, please let us know in advance and we’ll be happy to accommodate your request whenever possible.

We take pride in our cleaning services, but if something is missed, simply let us know within 48 hours and we’ll rectify the issue free of charge within 24-48 hours, guaranteed! Your satisfaction is our priority.

We accept all major credit cards, cash, checks, and Zelle payments for your convenience. Payment is due at the end of your cleaning session.

Absolutely! Gratuities are always appreciated by our cleaning staff in recognition of a job well done.

In the interest of everyone's health, please notify us as soon as possible if you or someone in your household is unwell. We'll happily reschedule your cleaning appointment at no charge. Likewise, if one of our cleaners is sick, we'll reschedule your appointment and ensure a healthy team cleans your home. For safety reasons, cleaning cannot be performed in homes with occupants who are sick to prevent spreading illness between clients.

Your initial cleaning is a comprehensive deep clean, tackling built-up grime and ensuring a fresh start for your regular cleaning routine. This extra attention to detail takes more time and effort, so the price reflects the additional service.

About Us

Who We Are

Welcome to Serenity Cleaning Company! Proudly serving the Reno, Sparks, and Washoe County areas, we provide a range of cleaning services including move-in and move-out cleanings, deep cleanings, standard weekly and bi-weekly cleanings, and one-time cleans. With over 20 years of experience, we are dedicated to delivering exceptional cleaning solutions tailored to your needs. At Serenity Cleaning Company, our passion for cleaning is driven by a commitment to our community. We approach every task with kindness, grace, and meticulous attention to detail, ensuring your satisfaction with our services. Our dedication extends beyond just our clients; we deeply care for our team members, fostering a positive and supportive work environment. By valuing and empowering our team, we ensure they provide the highest level of service to our customers. Our satisfaction guarantee is a testament to our commitment to quality and excellence. Thank you for choosing Serenity Cleaning Company. Together, we create serene spaces and support our vibrant local community.

Phone 775-544-3217

Email questions@serenitycleaningcompany.com

About the Owner

Welcome to Serenity Cleaning Company! My name is Sadie, and I am the proud owner of this wonderful business. My journey began in Montana, but I found my home in Reno in 2001. With over 20 years of cleaning experience, I’ve worked with various cleaning companies and spent time detailing at a couple local RV companies. Cleaning isn’t just a job for me; it’s my passion. This love for what I do inspired me to start Serenity Cleaning Company. I was raised to help others and give back to the community, values that are deeply embedded in our company culture. We strive to support local businesses because they are the backbone of our community and often our friends and family. At Serenity Cleaning Company, we believe in kindness and grace in everything we do. I am also dedicated to supporting our team members with a livable wage and fostering a professional, friendly, and peaceful working environment. In addition to my professional commitments, I volunteer at our local VFW Post 9211 and am a proud active member of their Auxiliary since 2017. My parents raised my siblings and I to always help and volunteer however we can. This is something that I raised my children to do also. Our goal is to provide our customers with an exceptional cleaning experience, driven by our commitment to quality, community, and a serene working environment. Thank you for considering Serenity Cleaning Company for your cleaning needs. We look forward to serving you!

Phone 775-544-3217

Email questions@serenitycleaningcompany.com